Member Processes

WAPA’s internal member processes listed here for transparency reasons:

Non-payment Suspension Process:

  • Payment needs to be received in advance by the 5th of each month.
  • If no payment has been made by the 12th, client will receive a phone call or email.
  • Client needs to commit to a date for payment.
  • If payment has not been received by the committed date, WAPA will send the client a letter demanding payment.
  • Failure to then pay account will result in suspension.
  • Once client has been suspended, they will be removed from the website members list, mailing list and industry directory.

Note:

  • The above procedure will also be followed for unsuccessful debit orders transactions.
  • Members are encouraged to sign debit order mandates.
  • Member have the option to pay by debit order or yearly in advance (pay for 11 months get 12 months membership).